Privacy Policy

Focal is provided by Benjamin Enman, doing business as Margin Ops.

Account and billing information. We process your email address, sign-in information, plan and subscription status, billing references, credit balances and usage records to provide access, handle payments and support your account. Stripe processes payments; Focal does not receive your full payment-card number. Supabase hosts account and service data, and Resend delivers sign-in emails.

Reading and AI features. Documents and reading progress saved in the desktop app are stored on your device. Using premium narration sends the requested text through our servers to ElevenLabs to generate audio. Using AI summaries sends the requested text through our servers to Anthropic to generate a summary. Generated summaries, a document fingerprint and model information are cached on our servers for reuse. A generated summary can contain information from the source document. Deleting a document from your local library does not automatically remove that server cache. These disclosures describe the existing features; they do not introduce a new use of your content.

Diagnostics and service records. Focal records a device identifier and trial start date to manage trials, usage totals such as words read and narration usage, and error reports containing messages, stack traces, app version and device identifier. Hosting and service providers may also process connection and security logs. We use these records to run the service, troubleshoot problems, measure usage and prevent abuse.

Service providers. Information needed for a feature is processed by the providers described above. Their handling of data is governed by their applicable service terms and privacy policies. This policy does not promise that third-party processing has zero retention.

Your choices and requests. You can use local reading without enabling premium narration or AI summaries, and you can delete locally saved documents in the app. Email support@readfocal.com to request access, correction or deletion of account or service data, or to ask about a cached summary. We may need to verify your identity and clarify the data involved. Records required for billing, security or legal obligations may need to be retained. While support forwarding is being activated, you can also contact ben@benenman.com.

Updates. We will post policy changes here with an updated effective date. For material changes, we will provide additional notice where required. Questions: support@readfocal.com or ben@benenman.com.